jump to main content

FAQ

:::
Home > FAQ

focus on title and press Enter to open content section.

When a pet passes away, the owner shall take its pet registration card to the nearest pet registration station to have it cancelled. He/She does not have to go back to the station where it was first registered. If the registration card has been misplaced, the owner can go to the nearest registration station to search for the pet information with his/her valid ID and have it cancelled.

The dead animal can be cremated or buried according to the Statute for Prevention and Control of Infectious Animal Disease. For cremation, a local veterinary clinic in New Taipei City will help you find a legal pet funeral service. As a part of the citizen service in New Taipei City, if your dog/cat has a microchip implant and you are a citizen of New Taipei City, the Animal Protection and Health Inspection Office will take over the body and have it cremated with other deceased pets by a pet funeral service (without ash retrieval and praying).
If the animal has a microchip implant and is registered, the owner may report a missing pet online at the Pet Registration Information System with the per chip number and owner’s ID number. If you forget the pet chip number, you can go to the nearest pet registration station to retrieve the number with a valid ID, or the pet registration station will be happy to help you report the missing animal. In order to reach the owner and help the lost pet go home, owners are advised to update the latest information of pets at a pet registration station in order to be reached when needed
If the dog is not implanted with a microchip, you may go to the local shelter for help; or you can post a message online at the announcement / adoption board of the Office for help.
The City Hall has a budget every year to help pet owners in New Taipei City have their cats and dogs neutered, provided that the pets are implanted with a microchip, registered and vaccinated for rabies. The subsidy is NT$ 600 for a male dog/cat and NT$ 1,200 for a female dog/cat. The owners may go to a local vet clinic that has a contract with the City Hall while the quota lasts. Also, for stray dogs and cats adopted from the city shelter, the subsidy is NT$ 1,000 for a male dog/cat and NT$ 2,000 for a female dog/cat, both with free microchip implant and rabies vaccination free of charge. See the bulletin of the Office for anything that is not particularly specified. Call the Office at 29596353 or visit the public service section of the Office's website for information and forms for pet animal sterilization.
When you find a stray dog wandering around at your neighborhood, report the finding to the Office 24 hours at (02) 29596353. We will have a crew to check if the animal has an owner. If not, the animal reported to be aggressive will be captured and placed in the shelter. If the dog has an owner, the owner will receive a waring asking him/her to take good care of the dog.
Piglets usually take their first foot and mouth disease vaccine at the age of 12~14 weeks; more vaccination may be needed for meat pigs kept in captivity for 6 months or longer and breeding pigs need to be vaccinated every 6 months. Other artiodactyls, such as cows, goats and deer, must be vaccinated for foot and mouth disease at the age of 4 months and 12 months. An additional foot and mouth disease vaccine shall be taken for those kept in captivity for more than a year.
  1. ND hazard areas: for chicks that are one day old, a lentogenic spray shall be performed on the paper boxes used for chick transportation; half dose of killed vaccine is given through subcutaneous injection for chicks of 4 days old; for those of 2 weeks old, LaSota attenuated vaccine is given through drinking water of spraying; a vaccination chaser is given for those of 5 to 7 weeks old; and an antibody test is performed 3 to 4 weeks after the chaser to determine whether more vaccination with attenuated vaccine is needed.

  2. Normal areas: a dose of lentogenic vaccine is given through eye drops + inactivated oil adjuvant vaccine through subcutaneous injection for chicks of 4 to 7 days old; a chaser of killed vaccine is given for those of 5 to 7 weeks old; and an antibody test is performed 3 to 4 weeks after the chaser to determine whether more vaccination with attenuated vaccine is needed.

  3. When an outbreak occurs at a neighboring area, an additional vaccination in the form of a subcutaneous injection or spray of LaSota is given.
    A chaser of killed vaccine is given before hens start to lay eggs. Additional attenuated ND vaccine is given every 6 to 8 weeks during egg production season depending on antibody titer.
A dog that bites could be the result of aggressive handling by its owner, which gives the dog very defensive behaviors. However, with neutering by a vet and daily companion and care at the shelter, such a dog can develop a stable personality despite the previous hardship. There have been quite a few dogs like this at the New Taipei City animal shelters and they were lucky to be adopted and loved. When your pet starts showing behavioral problems, please get professional help instead of abandoning it. Pet owners who have all kinds of pet problem may call the Office for free pet ownership consultation at (02) 29645803 from 8:00 to 12:00 and 13:30 to 17:00 Monday through Friday. Our resident vet will help you with your problems over the phone, giving pet owners a convenient window of consultation.
  1. Is there any reason why you don’t want to keep the pet? There are lots of animals at the shelters and there can be lots of pathogens hidden in these animals. Typical pet dogs that are used to living in a family that loves them can easily get sick at a shelter. They get afraid and lonely and sometimes bullied by other animals. Soon, they will end up uncomfortable, losing weight, sick, depressed or worse, death. We don’t think deep in your mind you would want to see your dog suffer at the end of its life with no one by its side. That’s why we strongly urge you to ask your family or friend to take care of it for you.
  2. If you still insist on sending your dog/cat to the shelter, the City Hall requires us to help you by posting the adoption message on the Facebook fan page of the Office. The message will be posted here for 30 days, during which hopefully a new owner will show up to adopt the dog/cat and you have to take good care of the dog/cat. If no one is to adopt the dog/cat at the end of the 30 days, you need to neuter your dog/cat with its wound healed, have it vaccinated for a year for rabies and other reportable infectious diseases and give the dog/cat the basic medical care needed (a dog/cat not given the necessary medical care is not accepted). On the day of acceptance (appointed required), the dog/cat will be examined by our resident vet and received by the shelter only when it gets a clean bill of health.